We have moved to www.beachcovejewelry.com 

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Store Policies

Thank you for shopping at Beach Cove Jewelry!

Have an idea for a custom design? Send me a message!

All sea glass you see used in my shop is natural and authentic as found on the beach only. It is never altered except for drilling a hole to hang on a jump ring or chain.

 

Payment is required at time of purchase. Unpaid orders will be cancelled.
You may pay through PayPal with a CC or debit card without having to sign up for paypal. 

 

Shipping

 

All items are shipped within the US by USPS First Class Mail with delivery confirmation. You will receive a tracking number once your item has been shipped. 

 Please make sure your address is correct at checkout.
If a package is returned to me because of an incorrect address on your part, you will need to pay for the shipping charge again.

I will ship directly to a gift recipient and can include a small card at no extra charge. Just leave me a note!

Any purchases totaling over $200 will be shipped with signature confimation.

International Shipping -
Shipping is by First Class International Mail. 
Customs , VAT taxes and duty fees are the responsibility of the buyer. These are not included in your shipping cost. Please be aware that shipping times to your country can take several weeks. 

If you refuse your package at customs, do not pick up your package or if you choose not to pay the fees imposed by your country, you will not be refunded. If a package is returned to me because it was not picked up, you will be responsible for the shipping charge if you wish for it to be sent again.

 

I cannot control the speed of the US Postal service. There are no guarantees a package will arrive before a certain date. Refunds are not given because a package does not arrive before a certain date.

 

 

Refunds and Exchanges

I want you to be 100% happy with your purchase, if for some reason you are not, please contact me ASAP, within 72 hours of receipt of item.

I don't accept returns, exchanges or cancellations.

 

 

 

 

Additional Policies and FAQs

If you are interested in a custom item, or see something you like but wonder if it can be made in a different color, or different metal, please contact me. I would love to work with you! 

Hand stamped charms are stamped by hand with metal stamps and a hammer. Not all words will line up perfectly. This is not a defect but part of the charm being handmade.